Troubleshooting and FAQ
Recover from common setup, account, source and schedule problems without treating missing evidence as a successful check.
macOS will not open the Beta#
This build is not notarized. Follow the one-time System Settings → Privacy & Security → Open Anyway steps in Install and verify the Beta. If the button is gone, repeat the blocked launch first. If macOS says the app is damaged, download again and verify; do not bypass that message.
I cannot get an answer#
Open Settings → AI accounts. Reconnect an expired account, check an account limit or credit notice, or use an eligible API key. Look around first does not connect a model. If models could not load, choose Reload models. Your saved research remains readable without an AI account.
For a failed reply, inspect the preserved steps and text, then use Try again. It repeats the original request with current settings. Files written by the first attempt can remain.
A Source is saved but the Map is empty#
Retention and Map building are separate. Check the Source's coverage and processing status, then Loupist settings → Map building. Readiness can require an account, a supported model or resuming processing. A binary original without readable text cannot supply relationship extraction.
Map building stopped for this source can offer Try again. This uses another allowance of model requests. Recover map building restores the last confirmed Map without a model; it does not authorize retrying an uncertain paid attempt.
I receive no alerts or briefing#
Following alone starts no checks on a new install. Enable Watch all or an applicable Watch for choice. The first read sets a starting point without alerting. Check Data connection coverage and failures.
Open Schedule to check whether the task is paused and inspect its last run. Briefings need an AI account; Watching does not. Both need the app running. Inspect Settings → General → Keep running in the menu bar. Three consecutive recurring failures can pause a task.
My folder moved#
Choose Reconnect folder and locate the original or copied folder including .loupist/. An empty folder cannot replace it. A newer saved format requires a newer app. Removing a registration leaves the folder intact.
Does Private chat leave no record?#
No. It skips Memory reads and saves. Its transcript is still saved and messages still go to the AI provider. Use Private chat to check the full behavior.
Does learning mean training a model or promising returns?#
No. Learning retains evidence and methods for later relevant research. Loupist can share its view but is not a licensed adviser and never trades. Check a later answer's actual evidence and principle use rather than relying on counts.
Based on the app’s source documentation and English interface labels. Report a docs issue.